Session 3. Zero Tolerance Against Delinquency

Session 3: Zero Tolerance Against Loan Delinquency

This session is an introduction to delinquency management. The objective of this session is to encourage the bank to incorporate and apply rigorously, procedures in client selection and loan monitoring and supervision to minimize delinquency and detect it before it escalates.

For information and resources to combat delinquency that has already become problematic for the bank, refer to the specialized course on Management of Hardcore Delinquent Accounts.

Module Content:
A. Session Guide
Microsoft Office Word 2003 or higher version Session Guide: Zero Tolerance Against Delinquency
Click the link to access documents. Lesson 1. Understanding Delinquency
Click the link to access documents. Lesson 2. Delinquency Prevention and Control
Click the link to access documents. Lesson 3. Alarm Signal System: What to Do at the Onset of Delinquency

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