Middle Management Training Course Session
This module teaches managers and supervisors to effectively supervise account officers, and teach the trainees the skills to prevent delinquency through a monitoring tool that tracks AO compliance with MF loan policies and procedures.
By the end of the session, the trainees are expected to:
- Learn the importance of compliance with policies as an effective way to manage the microfinance operations.
- Use the supervision tools in reviewing the work of the microfinance unit particularly the Account Officers.
|A. Session Guide|
|Session Guide: Effective Supervision: Compliance with Policies Review||
|Supervisor’s Monitoring Checklist||
|Summary Table on Compliance with Policies||
|Compliance with Policies Exercise||
|Answer to Compliance with Policies Exercise||