MABS Technical Resources Specialists (MABSTeRS)

The MABSTeRS Training & Accreditation Program

The MABSTeRS Training and Accreditation Program trains selected staff within participating banks to deliver the Microfinance Account Officers Training Course, a course that teaches the fundamentals of microfinance and best practices in loan administration and management.

The MABSTeRs ToolKit can be used to develop a training unit within a bank.  The materials provide a step-by-step guide on how to organize for and conduct the training.  Presentations have speaker’s notes and tips on facilitating case studies and other group activities.

In addition to the materials below, Loan Administration & Management Instructional Videos are tools to guide staff through the client selection process.

Note: Save presentations to your computer and open in powerpoint to view speaker’s notes.
Course Content :
Methodology
Course Guide
Microsoft Office Word 2003 or higher version (MABSTeRS) Training-Workshop Description
Read this course description first before proceeding to other materials
session guide
Introduction & Overview of MABSTeRS
Provides an overview of MABSTeRS and a guide for certified MABSTeRS to conduct the Microfinance Account Officers Training Course
Click the link to access documents. Role of MABSTeRS
MABSTeRS ToolKit – Speaker’s Notes, Presentations, Case Studies, and Group Exercises
Click the link to access documents. Design and Implementation of Basic Microfinance Course
Click the link to access documents. Effective Training Methods
Microfinance Account Officers Training Course Modules
Click the link to access documents. Module 1. Best Practices & Financial Intermediation
Click the link to access documents. Module 2. Client Selection
Click the link to access documents. Module 3. MIS Reports
Click the link to access documents. Module 4. Delinquency Management
Click the link to access documents. Module 5.Improving the Sales Skills of Account Officers

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